Returns & Exchanges

At Viking Foods, we strive to deliver the highest quality Nordic provisions; however, due to the perishable nature of our products, we offer a 14-day return window for non-perishable items and a satisfaction guarantee for fresh goods. If your feast arrives damaged or incomplete, our clan is ready to make it right with a swift replacement or refund.

Return Process

• 1.
  Check Eligibility

  Verify that your items are within the 14-day return window and ensure that non-perishable food packaging remains unopened and in its original condition.

• 2.
  Contact the Longhall

  Email our support team with your order number and clear photographs of any damaged goods or shipping issues to initiate your claim.

• 3.
  Prepare Your Shipment

  For eligible non-perishable returns, securely pack the items using the original shipping materials to prevent breakage during transit.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned goods or approves your damage claim, we will issue a full refund to your original payment method or provide store credit for your next raid.