Frequently Asked Questions
Everything you need to know about our authentic Nordic provisions.
How do you ensure the freshness of perishable goods during shipping?
We use specialized insulated packaging and eco-friendly gel packs to maintain optimal temperatures. All perishable orders are shipped via expedited courier to ensure they arrive at your door in peak condition.
Where do your products come from?
We source our products directly from artisanal producers and traditional smokehouses across Scandinavia and Northern Europe, ensuring every item meets our high standards for authenticity and quality.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or if there is an error, please contact us within 48 hours for a full refund or replacement.
Do you offer international shipping outside of the mainland?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to bring the Viking feast to more countries soon.
Are your products suitable for specific dietary requirements?
Many of our products are naturally gluten-free and keto-friendly. Detailed ingredient lists and allergen warnings are provided on each product page to help you make informed choices.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.